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PRIVACY POLICY

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PRIVACY COMMITMENT 

At zeroShadow, your privacy is not just a regulatory requirement, it’s a reflection of our values.

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We are committed to respecting your personal information and handling it with transparency, care, and accountability. Whether you’re visiting our website, engaging with our services, or communicating with our team, we ensure that your data is collected and used in a lawful, fair, and secure manner.

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Our practices are aligned with leading privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), and we apply strict internal controls to safeguard your information. We only collect the data we need, for purposes that are clearly communicated, and never sell your personal data to third parties.

Protecting your privacy is foundational to the trust you place in us and we are committed to upholding that trust in every interaction.

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Effective Date: 30 May 2025

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At zeroShadow (“zS”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://www.zeroshadow.io (the “Site”).

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1. INFORMATION WE COLLECT

We may collect the following categories of personal data:

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Information you provide voluntarily

  • Contact details (name, email address, phone number) when filling out forms, subscribing to updates, or requesting services.

  • Company-related information if you engage with our services or participate in assessments or onboarding processes.

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Information collected automatically

  • Log data such as IP address, browser type, pages visited, time spent, and referring URLs.

  • Cookies and similar technologies to understand website usage and improve functionality.

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Third-party data

  • We may receive data from service providers or publicly available sources for client onboarding or business analysis purposes.


 

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Provide, operate, and maintain our website and services.

  • Respond to inquiries and provide support.

  • Analyze website usage to improve performance and user experience.

  • Send marketing communications (with your consent, where applicable).

  • Comply with legal obligations and enforce our terms.

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3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Enable core functionality of the Site.

  • Understand user behavior and traffic patterns.

  • Improve content and personalize user experience.

  • You can manage your cookie preferences through your browser settings.

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4. LEGAL BASES FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data will depend on the information concerned and the context in which it is collected. Typically, we rely on the following:

  • Your consent;

  • Performance of a contract;

  • Legitimate interests not overridden by your rights;

  • Compliance with legal obligations.

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5. DISCLOSURE OF YOUR INFORMATION

We may share your data with:

  • Trusted third-party service providers supporting our operations (e.g., CRM platforms, cloud storage).

  • Legal and regulatory authorities when required by law.

  • Successors in the event of a business transfer.

  • We do not sell your personal data.

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6. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for audit/compliance purposes.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

 

  • Access, correct, or delete your personal data;

  • Withdraw consent at any time;

  • Object to or restrict certain types of processing;

  • Lodge a complaint with your local data protection authority.

  • To exercise your rights, please contact us at privacy@zeroshadow.io.

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8. DATA SECURITY

We apply industry-standard security measures to protect your personal data against unauthorized access, disclosure, or destruction. While no system is completely secure, we are committed to maintaining a robust security posture across all systems and processes.

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9. INTERNATIONAL DATA TRANSFERS

We may process your personal information in countries outside of your local jurisdiction, including regions that may not offer the same level of data protection as your home country. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognized mechanisms, to protect your information and uphold your rights.

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10. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

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12. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@zeroshadow.io

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